Technology Support Lead

Windows 10; MS Office 365; Skype for Business; MS Teams;Service Now incident management tool
August 7, 2020
Beech Grove, Indiana
Posted On:
Client Name:
Contact Person:
Pradeep lamba
Position Type / Employment Type:
Full Time
Job Length / Duration:
6-12 Months
Required Skills:
Drupal, PHP, .NET or JavaScript; security of cloud, SaaS, SAST and DAST tools,
Company / Industry:
Job Category:
Information Technology
Experience Required:
10+ years
No Of Positions:
Required Travel:


  • The Technology Support Lead works independently on multiple projects as a project team member. Works on small to large complex support activities/projects that requires increased skill in multiple technical environments and knowledge of one or more specific technical products (Hardware and/or Software). The position will be responsible for coordinating work to support daily IT operations, end user and customer support.
  • Must possess excellent customer service, strong communication and interpersonal skills, work well with others in an integrated team environment, and as part of a remote team, and must be self-motivated.
  • May travel up to 30% of the time to Amtrak facilities in assigned region.
  • Ability to climb stairs & ladders, stand for extended periods of time, lift and carry up to 40 pounds.
  • This is a heavy industrial environment with noise, moving equipment, cranes, locomotives, dirt, dust and other hazards, must use all appropriate PPE equipment.
  • Experience using: Windows 10; MS Office 365; Skype for Business; MS Teams; Service Now incident management tool; User State Migration Tool-USMT; Bitlocker Administration; SCCM Remote Control; Dameware; remote diagnostic tools; familiarity with IT network infrastructure; desktop troubleshooting and creative problem solving.
  • Lean Six Sigma, bachelor degree in technology field.
Only registered members can apply for jobs.

Related Jobs

October 26, 2020
Data Management & Migration   Philadelphia,, Pennsylvania
October 20, 2020
Jail Management System (JMS) Program Manager   Philadelphia,, Pennsylvania
October 20, 2020
Business Analyst   Florida, Tallahassee
October 14, 2020
Applications Development Analyst   Tallahassee, Florida
October 14, 2020