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Why Dynamics 365 Is the Next Big Thing for a Wide Spectrum of
Businesses


Dynamics 365 has grabbed the attention of entrepreneurs because it's unique in many ways and has been designed for delivering flexibility and extensibility of the highest level.

Is Dynamics 365 a CRM or an ERP? It's both and that is what makes it stand apart from other CRM/ERP products available. It is highly flexible and can be easily tailored to adapt to your business needs. With Microsoft clearly making the cloud its priority, Dynamics 365 fits into their scheme of things for the present, the future and the distant future as well. The company offers Dynamics 365 in Enterprise Edition and Business Edition to meet the application needs of various types of businesses.

Make Your Business Process More Efficient Across the Board

Microsoft Dynamics CRM has offered businesses a powerful solution to manage their trade smoothly and efficiently. With Dynamics 365, the core functionality of Microsoft CRM has been extended. Businesses now have access to improved tools to infuse path-breaking changes into their sales, marketing, and customer service processes.

Dynamics 365 CRM can be a huge asset to employees as it can help them become more efficient and can improve their knowledge in critical areas of business operations and management. There can be dynamic changes in the way businesses communicate with customers, prospect leads, and team members and the senior management personnel.

Benefits of Using Dynamics 365

Why do businesses prefer Dynamics 365 over the competition? There are lots of reasons and each one of them can help add value to their small and growing business.

  • It has a simple and intuitive interface that facilitates easy user adoption.
  • It syncs easily with a host of other Microsoft products, such as Windows Server, Exchange Server, Skype for Business, SharePoint, Power BI, and PowerApps, among others.
  • The innovative and powerful built-in tools like LinkedIn SNAP or Sales Navigator Application Platform and Relationship Assistant can boost productivity and efficiency.)
  • The system can be customized to match the unique requirements of any business thanks to its flexible architecture, hassle-free deployment options, and competitive pricing.


Regardless of the size of an enterprise, business intelligence is a critical component that can help you analyze your business better. Dynamics 365 can help bring data from diverse sources together to create new business insights. You can create and put together various types of reports in minutes which would have otherwise taken days to research and compile.

Dynamics 365 can be used across all departments/teams but sales and marketing teams can benefit in larger measures. Dynamics 365 can also help finance professionals by saving them time through automatic invoice generation and swift reporting. The Field Service feature is tailor-made for the administrative team

It is apparent that Microsoft Dynamics 365 is an earnest effort by Microsoft to empower users by removing barriers and allowing smooth and seamless integration between different data systems in any organization.

The Business Version

The Business Edition is recommended by Microsoft for companies with employees ranging from 10 to 250. It has three modules:

  • Finance and Operations
  • Sales
  • Marketing


The Enterprise Version

Dynamics 365 Enterprise version combines Microsoft Dynamics AX and Microsoft Dynamics CRM, making it the more powerful of the two offerings. The Enterprise Edition is recommended for companies with 250 plus employees. It has six modules covering critical business tasks such as:

  • Finance and Operations
  • Sales
  • Marketing
  • Customer Service
  • Project Service and
  • Field Service


The model also covers other vital areas of business operations like talent acquisition and retail. For retail, it acts as an end-to-end solution, providing an integrated commerce across all channels. A higher level of productivity can be achieved in businesses such as merchandising and inventory sectors and many others as well. It can also help the sales team can perform various transactions quickly using their PCs and mobile devices.

You will be able to find, engage, and hire the right candidates for your company faster and more efficiently.

Not a Substitute to Other MS Dynamics Products

The introduction of Dynamics 365 will not result in the replacement of other ERP or CRM products of Microsoft according to information released by the company. The other range of Dynamics products will continue to get support and will be made available to new customers.

Introducing the MS-CoE Experts

Powersolv, the leading Information Technology Services Company and a Gold Level Partner with Microsoft, operates a Microsoft Center of Excellence with a team of proven experts in various Microsoft technologies. The team is proficient in providing SharePoint Solution, Azure Solutions, Office 365 Services and others to help meet the need for robust security, reliability, and user productivity of any organization.

Powersolv also designs, customizes and incorporates solutions that simplify processes with a variety of suitable digital tools, platforms, and technologies.